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Helping Britain Prosper: annual report and accounts 2024

Our annual report provides disclosures relating to our strategic, financial, operational, environmental and social performance. 

Annual report

We're a leading UK-based financial services group with over 325 years' history and a unique family of household brands. Our purpose at Lloyds Banking Group is Helping Britain Prosper.

2024 results highlights


"The Group delivered a robust financial performance in 2024. Pleasingly and as expected, income grew in the second half of the year and we maintained discipline in costs, whilst asset quality remained strong. This performance enabled total shareholder distributions of £3.6 billion.”

Charlie Nunn, Group Chief Executive

 

22.7m

Digitally active users
(+6% YoY)

£17.1bn

Net income

£4.5bn

Statutory profit after tax

12.3%

Return on tangible equity
(14.0% excluding motor charge)

3.17p

Total ordinary dividend per share

£1.7bn

Share buyback for 2024

Investor information

Latest news and insight

Putting power into the hands of our customers

20 February 2025 | Charlie Nunn

Charlie Nunn, Group Chief Executive, reflects on the Group's performance in 2024 and looks at what lies ahead in 2025.

Read Charlie's article

Old horse. New tricks.

Video | 1 min

28 million customers are managing their money and redefining their financial futures. We're putting more power in their hands through our digital transformation.

Watch video Video opens in new tab

Shaping finance as a force for good


We’re creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
 

Our history

When the Group was formed in 2009 it brought together many well-known brands including Lloyds, Halifax, Bank of Scotland and Scottish Widows – with a combined history stretching back over 325 years.

More about our heritage

Our future

In our strategy we set out an ambition to become a truly purpose-driven organisation, and we're taking steps to embed purpose at the core of our business, decision making, operations and culture.

Our purpose and strategy

How we're Helping Britain Prosper

>£15bn
of funding provided to first-time buyers.

>£10bn
of sustainable finance provided for Commercial Banking customers in 2024.

>2bn
new funding supported in the social housing sector in 2024.

c.£35m
donated to our Charitable Foundations in 2024.

Our brands

 

With over 325 years' heritage across our family of brands, we serve and support the evolving needs of our customers and clients across the UK.

Brand logos for: Lloyds Bank, Halifax, Bank of Scotland, Scottish Widows, Schroders, MBNA, Black Horse, Lex Autolease, Birmingham Midshires, Embark Group, AMC, LDC, IWeb, Citra, Cavendish Online and Tusker.

About the Group

People are the engine of our success

 

Our culture is more than just a statement. It's who we are, how we think, what we value and how we behave.

Careers at the Group

Are you looking to fast forward your career?

There are over 28 million reasons to join Lloyds Banking Group. Join us as we reshape the future of finance.

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Inclusivity goes beyond ethnic diversity

Repi works as a solicitor for the Group and is also a one of our Ethnicity Network's role models as well as the chair of the Ethnicity Working Group for the Legal and Secretariat Division.

Read Repi's story

Music and Data & AI

Xinyi is pioneering AI and advanced analytics at the Group alongside her part-time role as a concert pianist.

Read Xinyi's story

We moved our job share from finance to nature

Having successfully job-shared for the past eight years and moved to a new role together in Group Environmental Sustainability, Annabelle and Clare are united by their hope for the future.

Annabelle and Clare's story

Living, working and thriving with Parkinson's

Despite being diagnosed with Parkinson's and undergoing major brain surgery, Simon is working full-time, enjoying a sporty lifestyle and even captained the England Parkinson’s football team.

Read Simon's story

A dynamic career in data

Caroline works in the world of data, and is passionate about bringing our services, and shared skills, into the future.

Read Caroline's story

Building a career after a challenging educational experience

After a difficult time in school due to lack of support with his dyslexia, Michael has built a rewarding career in the Group. 

Read Michael's story

Careers at the Group