Senior Communications Business Partner

JOB TITLE: Senior Communications Business Partner

LOCATION(S): Bristol, Edinburgh, Leeds and Birmingham

SALARY: £76,194 - £89,640

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in one of the above offices
 

About this opportunity

We are in the middle of an epic transformation. Our footprint touches nearly every community and household in the UK, with more than 26 million customers, including 20 million using our apps. And with thousands of colleagues across our Group supporting and delivering for our customers every day, we have some brilliant stories to tell.

This an excellent opportunity to take your place in Group Corporate Affairs (GCA) as a Senior Communications Business Partner.

The team supports Consumer Relationships and Consumer Lending, which both play a huge role in delivering an exciting growth strategy. We partner businesses and teams including Everyday Banking, Homes, Transport and Fraud – working on stories which are as diverse as the support we provide to First Time Buyers, to how we’re becoming a mobile-first organisation and how we’re enabling the transition to electric vehicles. It’s an important part job to help colleagues understand the Group strategy and carefully handle critical reputational issues.
 

Day to day you’ll be;

• Helping us to advance the reputation of the bank that helps Britain prosper through innovative, coordinated and creative communication plans that evidence effective storytelling and build pride in the Group.
• Working to deliver an integrated communications strategy which will support our Consumer teams.
• Providing informed, professional and strategic counsel on issues that affect reputation, anticipating sophisticated issues, challenges and opportunities and delivering solutions.
• A great partner to leaders and colleagues across the business, working alongside expert channel and business support teams within GCA to deliver outstanding communications activity.
• A key part of the Consumer business partnering team, planning and prioritising key activity, supporting the wider members of the team and deputising for the Head of Communications as necessary.

About us

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.
 

What you’ll need

• Experience of working in a Communications role within a Financial Services/Investment Banking organisation.
• We need a brilliant communicator to work with leaders to help engage internal and external audiences, including our colleagues, our customers and the media on our transformation story.
• Excellent collaboration skills to work closely with our GCA colleagues in Colleague Communications & Experience, Media Relations, Social & Digital Media and Public Affairs to deliver outstanding communications and protect the Group’s reputation.
• Experience in a previous multi-discipline communications role is a must and knowledge and experience of retail banking is also really important, as you’ll be providing counsel and building strategies which will need to be rooted in a proven understanding of the markets we operate in.
   

And any experience of these would be really useful

• Experience in Media and Public Affairs.
   

About working for us

Our focus is to ensure we're inclusive every day, and build an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of

background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
 

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
   

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.