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Helping Britain Prosper: annual report and accounts 2024

Our annual report provides disclosures relating to our strategic, financial, operational, environmental and social performance. 

Annual report

Sustainability

As the UK’s largest financial services provider, we have an important role to play in creating a more sustainable and inclusive future for people and businesses, by shaping finance as a force for good.

Sustainability

2024 results

Our 2024 full year results were published on Thursday 20 February at 7am. Charlie Nunn, Group Chief Executive and William Chalmers, Chief Financial Officer, then hosted a presentation at 9.30am.

Financial downloads

    We're a leading UK-based financial services group with over 325 years' history and a unique family of household brands. Our purpose at Lloyds Banking Group is Helping Britain Prosper.

    Latest news and insight

    40 years of Foundations

    28 February 2025 | Lloyds Banking Group

    Our charitable Foundations are celebrating 40 years of tackling social disadvantage and Helping Britain Prosper.

    Our Foundations

    Putting power into the hands of our customers

    20 February 2025 | Charlie Nunn

    Charlie Nunn, Group Chief Executive, reflects on the Group's performance in 2024 and looks at what lies ahead in 2025.

    Read Charlie's article
     

    Sustainability report 2024

    20 February 2025 | Lloyds Banking Group

    This report provides an update on our progress towards the Group’s sustainability ambitions, targets and pledges.

    Download the report PDF, (opens in same tab)

    More news and insight

    Popular topics you might be interested in
     

    Sustainability Supporting business Housing Pensions Investment Digital technology

     Our people Group news Financial wellbeing Fintech Fraud
     

    Discover all topics

    More news and insight

    Popular topics you might be interested in

    Sustainability

    Supporting business

    Housing Pensions

     Investment Fraud

    Financial wellbeing

    Digital technology Fintech

    Our people Group news
     

    Discover all topics

    2024 results highlights


    "The Group delivered a robust financial performance in 2024. Pleasingly and as expected, income grew in the second half of the year and we maintained discipline in costs, whilst asset quality remained strong. This performance enabled total shareholder distributions of £3.6 billion.”

    Charlie Nunn, Group Chief Executive

     

    22.7m

    Digitally active users
    (+6% YoY)

    £17.1bn

    Net income

    £4.5bn

    Statutory profit after tax

    12.3%

    Return on tangible equity
    (14.0% excluding motor charge)

    3.17p

    Total ordinary dividend per share

    £1.7bn

    Share buyback for 2024

    Investor information

    Shaping finance as a force for good


    We’re creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.
     

    Our history

    When the Group was formed in 2009 it brought together many well-known brands including Lloyds, Halifax, Bank of Scotland and Scottish Widows – with a combined history stretching back over 325 years.

    More about our heritage

    Our future

    In our strategy we set out an ambition to become a truly purpose-driven organisation, and we're taking steps to embed purpose at the core of our business, decision making, operations and culture.

    Our purpose and strategy

    How we're Helping Britain Prosper

    >£15bn
    of funding provided to first-time buyers.

    >£10bn
    of sustainable finance provided for Commercial Banking customers in 2024.

    >2bn
    new funding supported in the social housing sector in 2024.

    c.£35m
    donated to our Charitable Foundations in 2024.

    Our brands

     

    With over 325 years' heritage across our family of brands, we serve and support the evolving needs of our customers and clients across the UK.

    Brand logos for: Lloyds Bank, Halifax, Bank of Scotland, Scottish Widows, Schroders, MBNA, Black Horse, Lex Autolease, Birmingham Midshires, Embark Group, AMC, LDC, IWeb, Citra, Cavendish Online and Tusker.

    About the Group

    People are the engine of our success

     

    Our culture is more than just a statement. It's who we are, how we think, what we value and how we behave.

    Careers at the Group

    Are you looking to fast forward your career?

    There are over 28 million reasons to join Lloyds Banking Group. Join us as we reshape the future of finance.

    Search jobs

    Inclusivity goes beyond ethnic diversity

    Repi works as a solicitor for the Group and is also a one of our Ethnicity Network's role models as well as the chair of the Ethnicity Working Group for the Legal and Secretariat Division.

    Read Repi's story

    Music and Data & AI

    Xinyi is pioneering AI and advanced analytics at the Group alongside her part-time role as a concert pianist.

    Read Xinyi's story

    We moved our job share from finance to nature

    Having successfully job-shared for the past eight years and moved to a new role together in Group Environmental Sustainability, Annabelle and Clare are united by their hope for the future.

    Annabelle and Clare's story

    Living, working and thriving with Parkinson's

    Despite being diagnosed with Parkinson's and undergoing major brain surgery, Simon is working full-time, enjoying a sporty lifestyle and even captained the England Parkinson’s football team.

    Read Simon's story

    A dynamic career in data

    Caroline works in the world of data, and is passionate about bringing our services, and shared skills, into the future.

    Read Caroline's story

    Building a career after a challenging educational experience

    After a difficult time in school due to lack of support with his dyslexia, Michael has built a rewarding career in the Group. 

    Read Michael's story

    Careers at the Group