Organisational Effectiveness, Senior Manager

JOB TITLE: Organisational Effectiveness, Senior Manager

SALARY: £80,206 - £110,480

LOCATION(S): Bristol, Edinburgh, Leeds or London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

To excel in this role, you'll need a deep understanding of organisational effectiveness including operating model and organisation design, a proven track record of using people data to drive actionable insights, and a strong sense of end-to-end accountability. You'll be comfortable with ambiguity and be a collaborative teammate who can work with senior leaders to diagnose the needs of the organisation and identify solutions that deliver a step change in the efficiency and effectiveness of the operating model.

No two days will be the same, but you can expect to be involved in all the following activities as part of your role:

Shape the Future: Drive the transformation of Lloyds Banking Group by partnering with top execs from across the Group to solve organisational challenges and drive groundbreaking organisational change strategies that push our business forward

Pioneering Design: Design innovative, future-fit target operating model(s), considering structures, ways of working, governance and decision-making, skills and location

Analyse & Optimise: Crunch organisational, people and cost data to extract and provide insight in support of strategy/solutions that improve organisational effectiveness. Present bold and innovative recommendations to drive the delivery of the Group purpose and strategy

Be the Go-To Expert: Become a trusted subject matter authority and advisor to the business for major change programmes, offering bold, constructive challenges to senior colleagues and coaching colleagues in operating model design, organisation design and organisational efficiency, developing their knowledge and skills

Lead the Charge: Support the implementation of operating model and organisation structure changes, leading project teams and providing oversight assurance to ensure designs are within the Group Guardrails and benefits are delivered

Innovate and Lead: Bring external insights and developing thought leadership, building and maintaining a suite of toolkits and templates that supports delivery of our work, and enables the business to better deliver their own change

Why Lloyds Banking Group?

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

• Experience in leading organisational transformation initiatives with a detailed understanding of operating model and organisation design, either as a consultant or in industry

• Ability to design and deliver organisational health methodologies at scale, including a deep understanding of organisational efficiency metrics, data analysis and modelling, with proficiency in Excel

• Knowledge of strategic workforce planning, annual planning processes, project management tools and methodologies with a strong risk focus

• Strong stakeholder management skills with the ability to influence across all levels within a matrix structure

• Commercially minded, with strong business insight and ability to assess the financial and cultural impacts of recommendations

• Self-starter who can operate well with ambiguity, take ownership for successful, high-quality delivery, and get the best out of their colleagues

And any experience of this would be really useful

• Experience of scaled agile operating models

• Knowledge of Power BI

• Previous experience working in UK Financial Services is a plus, but not a must – however you'll be encouraged to bring an ‘outside-in’ perspective, with awareness of the best examples of organisational effectiveness from other organisations

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, including:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.