Business Manager, Lloyds Living

JOB TITLE:           Business Manager, Lloyds Living

LOCATION:         Manchester, Birmingham, Bristol, Chester, Edinburgh, London, Sheffield

SALARY:            Competitive package

HOURS:                 Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days

per week, or 40% of our time, at one of our office sites.

About this opportunity

Lloyds Living, a rapidly growing property business, seeks a motivated individual to offer first-line risk support for all primary and secondary risk types within its Business Risk team.

Lloyds Living is part of Lloyds Banking Group's Investments division. It was established in 2021 and is currently in the process of expanding. Our main focus is providing private rental homes, but we are also working on programs to assist renters in transitioning to homeownership and promoting ESG advancements.

You'll partner with the business to improve the risk management culture. You'll facilitate risk identification, analysis, and offer advice on risk remediation and critical issues. You'll also help improve risk reporting.

Day to day, you’ll:

• Provide pragmatic, commercial advice on embedding the LBG Risk Management Framework and encourage a positive risk and control culture.
• Interpret and help the business apply the Group Policy Framework, write Lloyds Living specific procedures, monitor compliance and report breaches where applicable.
• Help build an effective control environment, and both perform and support the business to perform control assessments and testing.
• Ensure Citra aligns with relevant regulation and legislation, and identify, impact assess and implement regulatory/legislative change in conjunction with the business.
• Uncover emerging issues and identify the potential causes, related problems, key collaborators, and barriers to address them.

About us

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need  

We’re keen to hear from people who have worked in risk/policy/compliance roles within a housing/property management/real estate environment. Your knowledge of policy, the regulatory framework, and its impact on customers and operations is crucial for meeting the needs of Lloyds Living and the wider Group. You’ll also need to be:

• A risk professional that says ‘Yes, if’ not ‘No’! We’re 'bold' at Lloyds Living and we’re happy to try new ways of doing things.
• A comprehensive understanding of enterprise risk management and experience of working in a risk/policy/compliance role within housing/property management/real estate.
• A proactive self-starter - eager to learn, with the ability to self-organise/deliver independently and operate under your own initiative to anticipate, manage and resolve multiple priorities
• Someone who is comfortable working in a constantly evolving environment.
• The ability and skill to interpret and apply knowledge of laws, regulations and policies in area of expertise.
• Excellent written and verbal communication skills to effectively collaborate with a diverse group of collaborators, including senior company executives.
• Experience operating in a dynamic, growing business is also highly desirable but not essential.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We’re proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know!

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you!