Head of Cyber and Physical Defence Centre

JOB TITLE: Head of Cyber and Physical Defence Centre

LOCATION(S): This position is based in Edinburgh, Leeds, Manchester, Bristol or London, and will involve periodic travel between these locations.

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our office location.

About this opportunity

Join us as the Head of the Cyber and Physical Defence Centre and lead our mission to provide world-class security operations at Lloyds Banking Group. This is an outstanding opportunity to steer a transformation in security strategy and implementation that will improve our resilience and competitiveness. You'll play a key role in crafting an ambitious vision for the future, working closely with the Chief Security Office and across the Group. Your efforts will be instrumental in delivering a flawless security operation that is second to none in the industry.

Your responsibilities include:

• Provide strategic direction and vision to the security operations team, ensuring their efforts are aligned with the latest innovations in cyber defence. Your leadership will rigorously prioritise tasks that deliver maximum value to our collaborators.

• Lead and coordinate incident response efforts, ensuring swift and effective containment, eradication, and recovery from security breaches. Collaborate with cross-functional teams to minimise impact and restore normal operations, while developing strategies to prevent future incidents.

• Build and maintain a high-performing and skilled team capable of delivering 24/7 security operations. Your goal will be to foster a culture of excellence and continuous learning, ensuring our operations remain robust and agile.

• Be accountable for achieving key performance metrics, including cost efficiency, contributions to strategic outcomes, and overall customer happiness. Your insights will drive simplification and improvement of security operations.

• Handle risks related to security operations through collaboration with senior engineers, the CSO, and business leaders to ensure alignment with strategy and industry standard methodologies.

• Set a collaborative and innovative culture within the security operations team, promoting ownership of outcomes and a proactive approach to challenges.

Why Lloyds Banking Group

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data, and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too.

What you’ll need

• Security Operations Management: Proven proficiency in leading and enhancing security operations processes using powerful methodologies, techniques, and tools. Ability to craft the strategic direction for cross-functional teams, with a history of leading a CD/CR operation.

• Threat-led Approach: A strategic mentality with a deep understanding of cyber threats and an approach that prioritizes threats for detection and response. Your ability to anticipate and analyse potential risks will inform proactive measures and comprehensive strategies to mitigate emerging threats.

• Customer Centricity: A strong focus on promoting secure customer outcomes, ensuring that all team efforts align with these values for maximum impact.

• Operations Ownership: Demonstrated leadership in handling security operations across multiple teams, delivering operational changes, and ensuring the success of security initiatives.

• Leadership & Culture: Experience in driving cultural change initiatives, understanding the barriers to change, and encouraging leadership consensus. Your ability to encourage others through personal integrity and collaboration will be key.

• Values & Behaviours: A forward-thinking attitude that aligns with our Group Strategy, encouraging others through an inclusive and collaborative approach. Your vision will be integral to realising our customer-centric goals and desired end state.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• Generous holiday allowance, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.