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Link Pay newest feature available in Lloyds mobile app


25 October 2024

  • Newest mobile app feature for Lloyds customers allows family and friends to ask for money back easily.
  • Share a link or show a QR code straight from the mobile banking app – no need to send account details.
  • Customers can personalise the payment request with amounts and references.

 

Lloyds customers can now request money from friends and family, quickly and easily, using the new Link Pay feature in the mobile banking app.

Link Pay is a fast and safe way to request money back from friends and family including for things like shared purchases - like restaurant bills or joint presents. Using the mobile banking app, Lloyds customers can send a request straight to friends or family. Link Pay gives the customer the option to create a unique secure link or a QR code, removing the need to give people personal account details. Link Pay sends the request to the other person, with the Lloyds customer able to choose WhatsApp, SMS, or Facebook Messenger to send the link.

The feature allows Lloyds customers to personalise the request with an amount and a reference - such as ‘dinner last week’ or ‘present for Dad’ - making it familiar and clear to the person receiving the request. It’s also easier for the person making the payment, as it removes the need to set up a new payee. The link pre-populates all the information needed for the recipient and enables the sender to pick their bank and easily open their own banking app, using open banking, to make the payment without asking for any other details.

Simple using the mobile app

Image shows the Link Pay feature in the Lloyds Bank app

Gabby Collins, Payments Director at Lloyds, said: “We want our customers to have simple, secure ways to move money at their fingertips. Our new Link Pay feature in our app helps them do just that. No need to dig out a sort code and account number when someone owes you money – just add the amount and what the payment is for, and we’ll handle the rest. It’s never been simpler to get your sibling to repay you for Dad’s birthday gift.”

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