Who we are

We're a financial services group focused on retail and commercial customers.

It's our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.

Our impact last year

7.5m+
customers contacted with cost-of-living support since 2022

£24.7m
donated to our Foundations and supported over 2,400 charities to help overcome complex social issues

£12bn+
funding to first time buyers in 2023, enabling more people to get onto the housing ladder

c.£17bn
financing provided to the social housing sector since 2018

£1.3m
raised through customer and colleague fundraising to support Crisis, our charity partner

3.9k
apprentices, graduates and engineers trained through our investment into the Manufacturing Technology Centre

c.600k
businesses supported with customer resilience resources

£15.8bn
achieved in sustainable finance for corporate and institutional customers by the end of 2023