Data & Analytics Strategy Manager, Channel Insight (12 month Fixed Term Contract)

JOB TITLE: Data & Analytics Strategy Manager, Channel Insight (12 month Fixed Term Contract)

SALARY: £62,000+ (dependent on experience)

LOCATIONS: Bristol

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

Our role as a Channel team is to provide the insight to improve our channel journeys, giving our customers a better choice of channel to best meet their need.
 

Within Channel Insight we play a pivotal role in providing action orientated insight, which is essential in driving the strategy of channel migration to digital and marketing led channels.

We have a 12-month Fixed Term Contract opportunity as a Data & Analytics Strategy Manager.

You’ll be extracting, segmenting, and analysing data. Building out the insight recommendations through numeric reasoning that helps deliver the digital strategy. Using several different tools predominantly Adobe Analytics and SQL to access web data within our data warehouse.

Your ability to collaborate with others, generate insight, convert into recommendations and present to a senior audience, will really set you up to succeed!
 

As a Data & Analytics Strategy Manager in the Channel Insight team, you’ll be responsible for:

• Support delivery of key Group strategic objective to grow BCB digital channels

• Web based analytics – using Adobe Analytics to understand customer behaviour within our digital journeys and identifying optimisation opportunities

• Utilising data visualisation skills to develop self-serve reporting for colleagues focused on journey development

• Working with platform teams to ensure tagging is at the required level

• Review performance of new initiatives and capability against a range of criteria to determine success and next steps

• This is not an ETL role, the focus will be on numeric analytics to help drive business decisions

Why Lloyds Banking Group

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

What You'll Need

• You’ll already have some experience in web analytics (we use Adobe, but experience in other web analytics tools will also be acceptable)

• You'll have some analysis experience using a complex and large relational database (e.g. Teradata etc.) along with an appropriate scripting or programming skill for data extraction such as SQL, SAS, R etc

• We'd also love to see your track record in using data and insight to influence analytics to develop practical insight and confidence in telling stories through data

• Strong partnering and communication skills to deliver your recommendations

What You’ll Get In Return

• Ownership of a portfolio of products at the centre of the business transformation, building your knowledge of the BCB business and associated growth initiatives

• Opportunity to build your network across the breadth of BCB and beyond

• Exposure to senior leadership across Digital Banking, Analytics & Propositions and wider BCB

• Stretching and broadening your leadership capabilities including critical thinking, influencing and storytelling

• Job satisfaction and purpose within a role aligned to driving forward our data and digitisation agenda to meet our client and business needs

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
 

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
 

And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.