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Technical Application Specialist (Workday)

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End date

Thursday 01 May 2025

Salary range

£70,929 - £78,810

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Job description

The Technical Application Specialist role recognises the need for highly skilled technical practitioners who as part of their day-to-day role do not typically develop code, but configure and customise 3rd party products. Technical Application Specialists will use the tools and interfaces aligned to the Workday, ServiceNow or Microsoft Viva domains to develop and maintain functionality in line with end-user demand. Within their domain, Technical Application Specialists develop deep expertise, are accountable for maintenance, configuration and reliable operation. They implement system upgrades and monitor system performance taking proactive service protection activities as appropriate. 

Line management will be a part of this role, helping the Technical Application Specialists at junior grades to grow and develop. The grade E role is an experience specialist capable of managing multiple complex projects: 

  • Possesses a deep understanding of multiple Workday components (i.e., Human Capital Management, Payroll, Compensation including Advanced Comp, Time and Absence, Recruitment, Learning etc.) or a knowledge of VNDLY, HiredScore and Planning would also be advantageous.
  • Takes responsibility for delivering a prescribed budget for own area of the organisation and/or conducts complex analyses on budget progress in other areas while working within established systems.
  • Delivers prescribed outcomes by working as directed within established data management systems and procedures.
  • Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation.
  • Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.
  • Provides input into the development of IT Security policies, develops underlying procedures and monitors their implementation for area of responsibility within the organisation.
  • Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems.
  • Delivers outcomes by managing others and working within established systems.
  • Sets short term objectives and helps manage the performance of direct reports by working within performance management systems.
  • Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems.
  • Analyses specified problems and issues to find the best technical and/or professional solutions.
  • Develops and/or delivers elements of a strategic planning system with guidance from senior colleagues.
  • Develops product specifications while designing testing procedures and standards.
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At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

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