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Supporting homeowners

 

Making energy efficiency simple

 

The UK will not meet its target to become net zero by 2050 without taking clear steps to decarbonise our housing stock.

In fact, many of our customers – especially those living in older, poorly insulated homes – are concerned about their home’s high energy use and carbon output, but don’t know where to start to make both cost and carbon savings. 

That’s why we’ve launched our Making Homes Greener hub, to seize the once in a lifetime opportunity to help create energy efficient homes that will contribute to a sustainable, net zero future for us all.

  

22%

One in five homeowners are worried about being able to heat their home this winter

68%

Over two thirds would like to learn how to improve the energy efficiency of their home

51%

Over half of homeowners said the current economic environment has made them relook at the renovations to ensure that energy efficiency measures are factored in

 

31%

One in three would only buy a property if it had an EPC rating of C or above

  

How we’re helping homeowner's finance energy-saving home improvements

Helping make the UK's homes greener is one of our key priorities, not only to help customers tackle rising energy bills, but to combat the ongoing climate crisis once and for all.

That’s why we want to help customers make more sustainable choices when it comes to their homes. Whether that’s smaller measures to increase insulation or major changes to make their homes as eco-friendly as possible.

We have a range of options to support all energy efficiency improvements, from cashback schemes to borrowing options to help put these vital plans into action. 

 

Teaming up with industry leaders to help make homes greener for less

We're teaming up with industry leaders, such as Energy Saving Trust and Octopus Energy, to help make homes more sustainable for less. This includes both cutting the upfront cost of installing air source heat pumps across the UK’s homes and reducing homeowners’ overall energy consumption.

 

 

Effective Home

By installing solar panels, homeowners can significantly reduce their home energy bills and carbon output. But our research found that many people face key barriers when it comes to implementation, including not knowing where to start and finding suitable tradespeople with the right skills to undertake the work.

To help tackle these challenges, we’ve launched a trial scheme with expert solar panel installers Effective Home, to remove the hard work of planning home solar installation and finding suitable suppliers. 

To read more about our work with Effective Home, read the press release

Energy Saving Trust

We know that making home energy efficiency improvements can feel like a challenging process. 

With a third (34%) of homeowners currently unaware of where to find information about improving the energy efficiency of their property, just knowing where to start is often one of the biggest hurdles.  

That’s why we've teamed up with Energy Saving Trust, to support our customers with the right tools and guidance when it comes to starting the journey towards a greener home. 

This support already includes our free  Home Energy Saving Tool, which can be used by any homeowner to create a personalised home energy-savings plan. 

The tool also suggests what a property’s current EPC rating is, which could help the 40% of homeowners who are in the dark about their home’s energy efficiency. 

Octopus Energy

Heat pumps can significantly cut a home’s carbon footprint. It is estimated that around 40% (10 million) of UK homes are already suitable for the switch to a heat pump, but many people don’t know how they work or how to get one installed.

We’ve teamed up with Octopus Energy to fix this, by helping our customers understand the benefits of heat pumps, and how to cut the cost of installation. 

When used with the Boiler Upgrade Scheme, our partnership and cashback reward could mean that for some homes a heat pump will cost less than a gas boiler.  

Find out more about the benefits of heat pumps and our teaming up with Octopus Energy.

Read the press release