Data Resilience Manager

We’re the Chief Data & Analytics Office (CDAO) within Lloyds Banking Group! The mission of Group Chief Data and Analytics Office is to promote, embed and commercialise Data and Analytics practice and culture across Lloyds Banking Group.  The Data Resilience team is a new chapter within the Chief Data and Analytics Office. It has the responsibility to define and embed new Strategies, Operating Models and Control Frameworks to protect the Banks critical data services that our customers, colleagues and the market rely upon. The aim of the Data Resilience Team is to protect our customers, colleagues & markets by ensuring we align with the spirit of the regulatory requirements for operational resilience established by the Bank of England, FCA and PRA.

We’re looking for a Data Resilience Manager from a financial services, banking or Big-4 consulting background, with a good appreciation of FCA, PRA, EBA, DORA guidelines and regulations on operational resilience and data resilience.

Want to hear more?
We're improving and developing the Bank’s Operational resilience capability around our Important Business Services in line with published FCA and PRA regulation. In the Data workstream we're developing our ServiceNow and Tooling capability to stand-up a new Data Pillar alongside our existing Technology, People, Property and Supply Chain Pillars. This will enable the Bank to understand, map its critical data assets and assess data resilience across our businesses. You’ll focus on what is required to make data resilient, how the data flows, where it is stored, and how we make the processes surrounding it resilient. This role is looking at business services, applications, assets. You’ll need to understand asset classes and have a technical mentality.

Your key accountabilities will include:

• Playing a leading role in the mobilisation and implementation of tooling in the Group, enabling Data Resilience to meet regulatory requirements in a more automated manner.

• Looking at how data flows from source to destination across the technology landscape and what can be done to ensure there is no data loss, data corruption, ransomware/malware attacks and the data can be recovered within the impact tolerance of Important Business Services.

• Supporting the embedding of data assessments engaging a large and diverse customer group including target operating model design, data resilience MI design, data resilience RCSA design, changes to operational resilience, data security, technology, and data policies to embed the standards governing data resilience.

• Analysing outcomes of data resilience annual assessments and identify vulnerabilities from data perspective across availability, integrity, and security of data.

• Supporting the creation of data lineage using Ins-Pi and ServiceNow outlining the applications required for each step of the journey, upstream and downstream applications, how data moves in transit or held at rest across the technology landscape.

• Presenting findings at senior Governance forums and help drive/shape the execution plan to remediate vulnerabilities next year.

• Being involved in setting up and delivering projects that focus on making the bank’s data resilient.

About you

We'll need to see evidence of the following in your CV:

• Prior financial services, banking or Big-4 consulting background.

• Knowledge of FCA, PRA, EBA, DORA guidelines and regulations on operational resilience and data resilience.

• Strong modern technology skills and awareness, including platforms such as ServiceNow.

• Prior experience working within a role where you have been responsible for identifying data resiliency issues on middleware components e.g. batches, messaging queues, third party data connections, encryption, data recovery & backup, data vaulting, data integrity, and cloud technologies.

• Financial services experience and exposure to understanding some but not all payments, cards, pensions, insurance, markets, trade & settlement, logon customer journeys.

• Strong attention to detail and stakeholder management skills and experience facing off to c-level stakeholders across the Group.

• Good experience managing risks and controls.

I would also be desirable if you have demonstrable exposure to either Ins-pi Designer or Ardoq for drawing data lineage and good experience in Disaster Recovery, back-up and restore, cyber threats and monitoring, data encryption domains.

What you'd get in return
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.
We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.

• An annual performance-related bonus.

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 30 days' holiday, with bank holidays on top.

• A range of wellbeing initiatives and generous parental leave policies.

If you're excited by the thought of becoming part of our team, get in touch.

We'ld love to hear from you!