Business Agility Lead (Agile Coach)

JOB TITLE: Business Agility Lead (Agile Coach)

SALARY: £62,874-69,860 per annum

LOCATION: Chester

HOURS: Full-time – 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in our Chester office.

ABOUT THIS OPPORTUNITY

Are you an experienced Agile Coach and passionate in mentoring teams to optimise their working practices?

An exciting opportunity has arisen for a Business Agility Lead (BAL), that will support teams across the bank in agile coaching driving effectiveness, efficiency and predictability to deliver value to customers and colleagues at pace.

In this role you’ll:

• Be working hand in hand with Lab Leaders (lab typically comprises 100-150 colleagues), who hold accountability for performance and maturity, whilst providing coaching and transferring capabilities so that teams are ultimately able to do this for themselves in time.

• Use your experience in product delivery and customer-centric value hypothesis to empower and drive mindset and culture change across the labs.

• Understand data and insights and use it to problem-solve and support Lab performance and productivity to drive lab cadence, and data quality.

• Be jointly responsible for the performance of the lab including data quality, optimising flow of work, Lab topology, and agile practices.

• Introduce proactive continual improvements and coach back to delivery when off track.

• Support colleagues within your lab and platform to implement and refine agile practices (e.g. Scrum, Kanban, scaled frameworks etc.), using experience, data and relevant business knowledge.

• Put your expertise in the different agile approaches into practice and use your own judgement to decide when and where to apply them, whilst ensuring they are embedded throughout.

• Use your knowledge in Agile Methodology and Tooling, to stand up new agile teams, providing coaching and advice and sharing experience on the most appropriate methods and tools to use for the specific work required.

• Support and coach teams with various techniques, including facilitation, training and education where required and continuously evolving market insights.

WHAT YOU’LL NEED

We’re actively seeking to build a team that reflects a wide range of experiences and thinking approaches and would like to encourage applications from candidates with different background and ways of thinking.

To be successful in this role, however, you would as a minimum need to demonstrate experience in all of the below in your application:

Agile Coaching

• Proven experience in Agile Coaching (with relevant certifications e.g. Kanban, PSM3, coaching or other equivalent qualifications etc.).

• Experience in coaching and influencing senior leadership in adopting agile ways of working and behaviors and in product-based delivery.

Agile Toolset

• Working experience of using Agile toolset including JIRA, JIRA Align and Confluence.

Data-lead decision making

• Understanding of Agile Delivery Metrics and data-led decision making.

• Evidenced experience in using data and insights to problem solve driving productivity and cadence.

And any experience of these would be really useful:

• Agile certifications e.g. PSM 1, PSM 2, PK1 or similar

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organizations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know in your application, so tell us how we can support you!

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!